Frequently Asked Questions
Everything you need to know about your Kube Publishing experience.
What is the standard shipping timeframe for orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return or exchange an item?
You can return any unworn and unwashed items within 30 days of delivery. To start a return, please visit our online Return Portal with your order number and email address.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my package after it ships?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our collections to minimize our environmental footprint.
Which size should I choose?
Our items generally run true to size. We recommend checking the detailed Size Guide located on each product page for specific measurements and fit recommendations.